Useful Links

Code of practice on noise from ice-cream van chimes

Guidance on methods of minimising annoyance or disturbance caused by the operation of loudspeakers fixed to ice-cream vans and similar vehicles.

Please see how the Ice Cream Alliance campaigned for the improvement for mobiling practices in the PDF linked on the right hand side of the screen. Before the changes we helped pass in 2013 the guidance had not been updated since 1982!

Food Standards Agency

The Food Standards Agency (FSA) was formed in 2000 from some departments of MAFF (Ministry of Agriculture, Fisheries and Food) and the DoH (Department of Health). It was set up to protect the public's health and consumer interests in relation to food in the wake of the BSE problem.

It provides advice and information to the public and Government on food safety from farm to fork, nutrition and diet through effective food enforcement and monitoring. The Agency's key aims for 2001 to 2006 are to:

  • reduce food borne illness by 20% by improving food safety right through the food chain
  • help people to eat more healthily
  • promote honest and informative labelling to help consumers
  • promote best practice within the food industry
  • improve the enforcement of food law
  • earn people's trust by what they do and how they do it by working hard to ensure that they provide the UK's most reliable source of advice and information about food

Department for Environment, Food and Rural Affairs (DEFRA)

Formed in 2001 from some departments of MAFF and some from the DETR. For information on the work of the whole of the department call the helpline on 08459 335577 or email

The Helpline's aim is to improve the Department's communications with its business customers and the general public by offering callers a clear route into the Department and the information it can provide.

Leatherhead Food Research (LFR)

Leatherhead Food Research provides expertise and support to the global food and drink sector with practical solutions, consultancy and advice as well as training, market news, published reports and bespoke projects that cover all stages of a product’s life cycle from consumer insight, ingredient innovation and sensory testing to food safety consultancy and global regulatory advice.

Alongside the member support and project work, our world renowned experts deliver cutting edge research in areas that drive long term commercial benefit for the food and drink industry. We run regular training courses for members and non-members on topics of interest and relevance to the food and drink industry and issue publications, white papers and newsletters.

Reading Scientific Services Ltd (RSSL)

RSSL provides science and technology outsourcing to the food, drink and consumer goods industries and their suppliers in the agriculture, ingredients and chemical sectors. The business is founded on scientific expertise and industry-leading customer service operating within the framework of externally accredited quality systems.

Services offered include:

  • Microbiology
  • Consultancy
  • Emergency Response Service
  • Training




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